Terms of service

Overview

This website is operated by FILEFORGE, LLC. By visiting our site or purchasing something from us, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors.

Use of Our Site

  • Eligibility: You must be at least 18 years old to use this site or make a purchase.

  • Accuracy: You agree to provide current, complete, and accurate information for all purchases and account details.

  • Prohibited use: You may not use our products or services for any unlawful or unauthorized purpose.

Products & Services

  • Custom 3D prints: All custom orders are final sale due to the personalized nature of the work.

  • Filament & supplies: Product descriptions and availability may change without notice.

  • Quality: We make every effort to display accurate colors and details, but variations may occur.

Pricing & Payment

  • Pricing changes: Prices for our products may change at any time without notice.

  • Errors: We reserve the right to correct pricing errors and cancel orders if necessary.

  • Payment: All payments must be made using accepted payment methods at checkout.

Shipping & Delivery

  • Shipping timelines are estimates and may vary.

  • We are not responsible for delays caused by carriers or events outside our control.

  • Full details are available in our Shipping Policy.

Returns & Refunds

  • Returns and refunds are governed by our Return Policy.

  • Custom 3D printed items are not eligible for return or refund unless defective.

User Content

If you submit files, designs, or instructions for custom prints:

  • You confirm you have the rights to use and share the content.

  • You agree not to submit anything unlawful, harmful, or infringing.

  • We may refuse any project at our discretion.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the amount you paid for the product or service.

Changes to Terms

We may update these Terms of Service at any time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Contact Information

Questions about the Terms of Service should be sent to: admin@fileforge3d.com